Sort of Coal gladly accepts returns. You have to return the merchandise no later than 14 days from the date of receipt. Please attach the invoice to your return package. We do not accept items that have been used or altered. As soon as we have received the returned items and they have undergone a quality control check we will credit your account/credit card. We only credit the card that was used to purchase the items, in that way we can limit the use of stolen credit cards. Please keep your postage receipt as a proof that the package was sent. You are responsible for the return expenses. Please return your product(s) to our main address or contact firstname.lastname@example.org prior to doing so.